Archive for July, 2009

Rusted/Ironbound proto’s staying in game.

After further discussion, we decided not to remove the rusted and ironbound proto-drake rewards for the normal and heroic Glory of the Ulduar Raider meta achievements when patch 3.2, Call of the Crusade, launches, and currently have no plans to remove them in the foreseeable future. However, we will continue to evaluate the situation and if a decision is made to remove these rewards at any point in the future, we’ll provide a one month warning so players will have time to make some final attempts.

2009
07/23
CATEGORY
Game Updates
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New Scam email referencing Cataclysm Alpha, looks real..DO NOT CLICK!

THIS!!! It looks real, but will result in your losing your account.

What the email looks like:

World of Warcraft: The Cataclysm™ Alpha Test

Congratulations! You have been selected to participate in the alpha test of World of Warcraft®: The Cataclysm™.

In the alpha test you’ll get an opportunity to test the first zones of the new continent Maelstorm and the new levels above 80. We look forward to your feedback on the overall experience including quests, monsters, zones, aesthetics, and more. We would also appreciate reports on any bugs you may encounter. These can be logged using the /bug command explained below.

Getting started:
In order to participate in the alpha test, you must upgrade an existing retail account that has been upgraded with the Wrath of the Lich King®, allowing you to connect to the The Cataclysm alpha test realms. The World of Warcraft®: the Wrath of the Lich King® game client that you use must be patched up to version 3.1.2 or later in order to install the alpha test client.

Please be prepared to enter the current retail World of Warcraft account name and password you use, and the appropriate information to authenticate your eligibility to connect to the The Cataclysm alpha test realms. To participate in the alpha tests, you must have a valid retail World of Warcraft account active and in good standing as of August, 1st 2009.

Please visit http://www.worldofwarcraft.com/cataclysmalpha.html to upgrade your retail World of Warcraft account to alpha testing status and take part in the alpha stages of the new expansion. Please note that this will not effect your ability to play retail World of Warcraft.

Your Cataclysm Alpha Key:
0765-54672-56129-09845
*****************************************************

Sending us feedback:
Typing /bug in chat will open an error reporting interface, and we encourage you to use it any time you encounter a problem or want to send us a suggestion. Troubleshooting:

If you experience any difficulties installing the alpha game client, or have problems connecting to the test realms, please contact Technical Support either by posting on the appropriate forum at World of Warcraft – English (NA) Forums -> or by email at wowalphatech@blizzard.com. Please remember that this software is still undergoing development, so any in-game issues should be reported using the /bug feature.

Sincerely,
Alpha Testing Team
Blizzard Entertainment

The page linked takes you here, which is a total redirect and nothing to do with Blizzard at all:

Cataclysm scam

After you enter the ALPHA key given, (or any numbers at all) it takes you on to this page which is where your account information is snagged and you lose your account:

Cataclysm scam2

That sums it up. NEVER click things you do not 100% trust. If you are a customer of TGS.net please drop into chat and ask us for our opinion or assistance if you are not sure.

2009
07/20
CATEGORY
Game Updates
Security
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Phishing emails just got better.

Phishing emails get better. This is the best phishing email that we have seen yet. Below please find the copy/paste of this email as well as a screenshot of the actual page it redirects you too. Hundreds of customers have fallen victim to this and we are working to get these accounts returned in short order. Be savvy in what you click in your email, and if there are ever any doubts please contact us immediately and we can validate any emails or issues with your account.

Greetings, Account Action: Warning Account Offense: Violation of EULA and Terms of Service – Transfer of Account Ownership Details: An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded, and a dispute has been filed regarding your account ownership. Blizzard Entertainment can provide no details regarding the origin of the dispute. In accordance with EULA section 4, Paragraph B, listed below: World of Warcraft -> Legal -> End User License Agreement and Section 8 of the Terms of Use: Blizzard Entertainment -> Legal -> Terms of Use A 3-hour probationary suspension is pending on this account, awaiting confirmation from a specialist. A warning has been issued. The investigation will be continued by the Account Administration team to determine the any further suspensions. If the account in question is found in violation of the EULA and Terms of Use, further action will be taken. Be aware that any additional inappropriate actions may result in the permanent closure of the account. Thank you for respecting our position on this matter. ========================================================= It is recommended that you verify legitimate ownership of the account here: http://us.battle.net/login?service=https2F%2Fbattle.net%2Findex.html Any further changes in account information, including email address, security question answer, account name, password, and/or account ownership name will be duly noted during the investigation and may or may not lead to further disciplinary action. ========================================================= Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/. Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives typically must lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play. Please visit the World of Warcraft Policies and Terms of Use Agreement: http://www.blizzard.com/support/wowgm/?id=agm01712p and http://www.worldofwarcraft.com/termsofuse.shtml for further information. Regards, Billing & Account Administration Blizzard Entertainment http://www.blizzard.com/support/accountadmin/

bnet scam

The page that you are directed to click looks just like the real battle.net site and has a similar URL.  DO NOT CLICK THESE EMAILS!  Do not fill in your account information, nor validate in any way any email you receive that says it is from Noreply@blizzard.com.  Please contact us @ Thegamesupply.net for any questionable emails or activity if you are in doubt.

2009
07/09
CATEGORY
Uncategorized
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Press Release

TheGameSupply.net planned EU expansion moves forward with acquisition of new domains and staffing to Buy wow accounts, Aion accounts.

TheGameSupply.net announces planned EU expansion into an ever growing RMT market. In addition to the Buying/selling wow accounts, expansion into other friendly titles such as buying/selling Aion accounts in anticipation of the North American release date of that title in September. With already well over 1 million subscribers in the Asian market, buy/sell Aion accounts would seem to be a welcome addition to the RMT marketplace.

Growth still increases in Buy wow accounts however, and plans to increase inventory threefold and creation of resource sites such as http://tradeskillz.net/ to more fully offer customers a full gaming experience continue.

2009
07/03
CATEGORY
Press Releases
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Battlenet faq

What is a Battle.net account?

The Battle.net account is a new Blizzard Entertainment account; used to manage and control all of your Blizzard Entertainment gaming accounts in one manageable account area.

I don’t have a Battle.net account should I get one?

At this time we do not see any benefit to creating a Battle.net account and merging it with your World of Warcraft account.

TheGameSupply.net.com Customers: We do not recommend merging accounts purchased from our store with the new Battle.net system. If you do create a Battle.net account do not merge multiple WoW accounts into a single Battle.net account, this may put your accounts at risk. You also must register the Battle.net account under the name registered to the World of Warcraft account (The orginal account holders name). If you do not have this please contact us.

What do I need to create a Battle.net account?

Email Address, Password, Secret Question, Secret Answer, First Name, Last Name. Your Battle.net account will have different information from your World of Warcraft account, this includes secret question and answer. After creating a Battle.net account you will use your Battle.net login information to access your World of Warcraft account management.

Create a Battle.net account
http://ping.fm/DXlvG

Information for account traders: When completing a transaction or transferring ownership of a World of Warcraft account you will now need to ask the other party if the World of Warcraft account has been merged with a Battle.net account. You will then need to collect the details for BOTH the World of Warcraft and Battle.net account.

TheGameSupply.net Customers: Customers are NOT protected under our WoW account guarantee if your account information is shared with a third party during an account trade or other activity. We do not believe account trading to be a safe activity.
Battle.net Account Scams

When merging a World of Warcraft account with a Battle.net account the only pieces of information that Blizzard requires is a username and password for the World of Warcraft account. Once the World of Warcraft account is merged all account changes and updates must be conducted via the Battle.net account. Players will be unable to reset their password or email using their WoW account information; players will need to use their Battle.net information. As the Battle.net information can be different from your WoW information many players are falling victim to hackers obtaining players WoW username and password and merging the stolen WoW account with a new Battle.net account. Once this is completed none of the information on the WoW account can be updated via the account management page as the hacker has the Battle.net information.

What do I do if my account is hacked and merged with a Battle.net account that does not contain my information?

If you are a TheGameSupply.net customer please immediately contact us and we will resolve the situation immediately. If you are not a customer you will need to directly call Blizzards Billing & Account Administration at 1-800-592-5499. When connected inform the representative that your World of Warcraft account has been merged with a Battle.net account, inform them you do not have a Battle.net account. The representative will ask you a few authorization questions based on your World of Warcraft account information, the representative will then create a Battle.net account for you with the information you have provided and move your WoW account from its current Battle.net account to the new Battle.net account. You will now have access to your World of Warcraft account.

2009
07/02
CATEGORY
Game Updates
Security
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